Hotels and resorts run two very different procurement worlds at once. On one side sits direct spend: food and beverage, perishables, and the operating supplies and equipment (OS&E) that guests touch every day. On the other sits indirect and operational spend: office supplies, maintenance and repair (MRO), marketing collateral, and software subscriptions that keep the back of house running. Most procurement tools are built for one side and ignore the other.

Hotel procurement software helps hotels and resorts source, order, approve, and pay for the goods and services they buy, giving finance and operations teams visibility and control across departments and properties. The right platform automates purchase orders, centralizes supplier contracts, and tracks spend in real time, replacing the manual, decentralized purchasing that quietly inflates costs.

That inflation is measurable. Hotel chains that adopt procurement software report procurement cost reductions of 8-15% within the first 18 months through better supplier negotiations, fewer duplicate orders, and tighter inventory management. This guide breaks down the four leading options for 2026 and shows you how to match them to your property's needs.

Key takeaways for procurement teams at hotels and resorts:

• Hotels run two distinct procurement tracks: direct spend (F&B, OS&E) and indirect spend (office supplies, MRO, software). Most tools handle one and ignore the other.
• BirchStreet and MarketMan lead on F&B sourcing and recipe costing, while Order.co covers the indirect and operational spend those platforms leave behind.
• No single platform scores highest across every category. The strongest setups pair a hospitality-native F&B tool with a dedicated indirect spend layer.
• Implementation speed matters in hospitality. Ask every vendor about onboarding timelines before signing: some platforms can have properties placing their first order within two weeks.

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Why procurement looks different at hotels and resorts

Hospitality procurement carries complexity that general purchasing tools weren't designed to handle. Understanding those differences is the first step to choosing software that fits.

Multi-department buying is the starting point. Food and beverage, housekeeping, engineering and maintenance, front office, spa, and marketing each work with different vendors and follow different approval paths. A banquet order and a lobby renovation move through the building on separate tracks, yet both hit the same budget.

Then there's the split between direct and indirect spend. Direct spend covers guest-facing goods: food, beverage, linens, and amenities. Indirect spend covers everything that supports operations behind the scenes, from software licenses to facilities and MRO. The two categories follow fundamentally different sourcing logic, which is exactly why a single tool rarely handles both well.

Seasonal demand adds another layer. Occupancy swings complicate budgeting and reorder timing, so a system that can anticipate spikes across locations protects you from both stockouts and overordering. Portfolio groups face a further challenge; corporate leadership wants consolidated visibility, while individual properties need the autonomy to buy what they need without waiting on headquarters.

The financial stakes are concentrated in food and beverage. Consolidated procurement programs deliver cost savings of 8% to 14% of total annual procurement spend versus decentralized models, with F&B yielding the highest absolute savings because of its large share of total spend. Better pricing visibility on direct spend goes straight to the bottom line.chasing, gain full spend visibility, and automate payments across all properties.

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What to look for in procurement software for hotels and resorts

Before comparing products, decide which criteria actually matter for your property. Use this checklist to frame every demo and quote.

• Spend coverage: Does it handle direct and F&B sourcing, indirect and operational spend, or both?
• Supplier network depth: Pre-negotiated contracts and group buying power reduce unit costs.
• Integrations: Connections to your property management system (PMS), point-of-sale (POS), and enterprise resource planning (ERP) system, such as Oracle OPERA.
• Multi-property consolidation: Corporate-level visibility that preserves property-level control.
• Approval workflows: Custom budgets and entity-level allocation that match your org chart.
• Analytics and spend visibility: Real-time dashboards for forecasting and compliance.
• Ease of adoption: An interface that on-property staff can use without heavy training.

No single platform scores highest on every line. The trick is knowing which criteria are non-negotiable for your operation and which you can compromise on.

The 4 best procurement software for hotels and resorts in 2026

The market splits cleanly along the direct/indirect line described above. Two of the tools below specialize in F&B and OS&E sourcing, one is a group purchasing organization, and one solves the indirect spend that the others leave behind.

1. Order.co: Indirect and operational spend management

Order.co is a procurement and finance automation platform that centralizes indirect and operational purchasing across properties, then automates the payments behind it. It doesn't source F&B or raw materials. Instead, it solves the other half of procurement for hotels and resorts: office supplies, facilities and MRO, marketing materials, software subscriptions, and other operational categories that typically fall through the cracks between F&B tools and general accounts payable.

Best for: Multi-property groups that want centralized indirect spend control without disrupting existing F&B or OS&E vendor relationships.

Key features:

• Consolidated purchasing across operational categories in one unified catalog
• Approval workflows built for multi-property operations
• Spend visibility by property and entity
• Line-item coding captured at the point of purchase, so no manual 3-way matching is needed

Standout differentiator: Order.co unifies the fragmented indirect spend that other hotel procurement tools ignore. Every product in the catalog is pre-approved to meet your budgets and policies, which prevents rogue spend before it happens rather than flagging it after the money is gone. Centralized billing reduces invoice volume by up to 50x, and AI-powered sourcing surfaces an average of 5-10% in product savings without manual price comparisons.

Hospitality track record: Order.co powers procurement across 1,700 hotels, resorts, and vacation rentals, working with brands like AvantStay, Getaway, and the Auberge Collection. Lark Hotels centralized purchasing across 45 properties and organized more than 2,000 products into curated catalogs by leveraging the platform.

Pricing model: Custom quote based on spend volume and number of properties.

Consideration: Order.co is built for indirect spend, not raw materials or recipe-driven F&B sourcing. It pairs well alongside a hospitality-native F&B platform rather than replacing one.

2. BirchStreet Systems: End-to-end F&B and OS&E procure-to-pay

BirchStreet Systems is a procure-to-pay platform built exclusively for the hospitality industry, with deep coverage of food and beverage sourcing, recipe management, and enterprise-scale purchasing analytics. Founded in 2002, it serves brands like Hyatt, Montage, and Peninsula.

Best for: Large hotel groups and resorts that need deep F&B and raw-materials sourcing.

Key features:

• Supplier network with competitive bidding (RFx) tools
• Hospitality-specific modules for FF&E and recipe management
• Inventory control and invoice management
• Real-time spend dashboards

Standout differentiator: BirchStreet is purpose-built for perishables, recipe costing, and PMS integration. According to Hotel Tech Report, the platform has helped hospitality users save 2-5% on food costs.

Pricing model: Custom, tied to enterprise scale.

Consideration: The platform carries a steeper learning curve for setup and training, and its enterprise focus can make it more complex and costly than a smaller property needs.

3. Avendra: Group purchasing organization for direct spend

Avendra, part of Aramark, is a group purchasing organization (GPO) that gives hotels access to pre-negotiated supplier contracts across food, beverage, and OS&E categories. Rather than software you operate, it's collective buying power you tap into.

Best for: Large chains and multi-property groups optimizing F&B and OS&E costs through aggregated purchasing volume.

Key features:

• Hospitality-focused GPO network with thousands of supplier agreements
• E-procurement portal for ordering and approvals
• Supplier analytics and benchmarking

Standout differentiator: Scale. Avendra reports $20.5 billion in buying power and average property savings of 5-15% across procurement categories. Broader industry data puts GPO pricing 8% to 22% below open-market rates.

Pricing model: Tied to spend volume through membership.

Consideration: The GPO model concentrates on direct spend categories and offers less for indirect and operational purchasing.

4. MarketMan: F&B inventory and recipe costing

MarketMan is a cloud-based inventory and purchasing platform for foodservice operations, with strong recipe costing and POS integrations. It focuses narrowly and does that focus well.

Best for: Hotels and resorts with significant food and beverage operations, including restaurants, banquets, and room service.

Key features:

• Purchase order automation
• Real-time multi-location inventory
• Recipe costing and menu profitability analysis
• Waste tracking

Standout differentiator: Strong multi-location support with centralized dashboards and POS integrations. According to SoftwareSuggest, MarketMan combines recipe costing, multi-location support, and POS integration in one system, and the company reports helping operators save up to 5% on food costs.

Pricing model: Custom quote, typically on an annual contract.

Consideration: Pricing can run high for single-location or smaller operations, and the F&B focus makes it a poor fit for indirect spend.

Which procurement software is right for your property?

The table below compares the four platforms across the dimensions that drive most buying decisions. Read it alongside your own spend profile.

Software	Primary spend focus	Best for	Multi-property support	Starting price range
Order.co	Indirect and operational	Centralizing non-F&B spend across properties	Yes	Custom quote
BirchStreet Systems	F&B and OS&E (direct)	Full-service procure-to-pay	Yes	$$$$
Avendra	F&B and OS&E (direct, GPO)	Group buying power and cost savings	Yes	Volume-based
MarketMan	F\&B only	Recipe costing and inventory	Yes	$$

Ebook

The Procurement Strategy Playbook for Modern Businesses

Want to know more about strategic buying? Read our Procurement Strategy Playbook for even more valuable insights.

Download the guide

How to choose the right software for your property

Start with your biggest spend category and work outward. The scenario that matches your operation usually points to the right tool, or the right pair of tools.

• Running heavy F&B and banquet operations? Prioritize MarketMan or BirchStreet Systems for recipe costing and inventory depth.
• Leading a multi-property group chasing GPO-level savings on direct spend? Avendra's aggregated buying power fits.
• Need to get indirect and operational spend under control without touching F&B vendor relationships? Order.co centralizes the categories the others leave uncovered.
• Managing an enterprise portfolio that needs everything under one roof? A pairing works best: a hospitality-native F&B platform like BirchStreet for direct spend, plus Order.co for indirect spend.

Implementation speed deserves weight in the decision. Hospitality businesses can't absorb months of downtime during a rollout, so ask every vendor about onboarding timelines and segment-specific experience. Order.co, for example, can have properties placing their first orders within 14 days.

Building a procurement stack that covers both halves

No single tool owns both direct and indirect hotel spend. The platforms built for perishables and recipe costing rarely touch office supplies, MRO, or software subscriptions, and the reverse holds true, too. Smart operators stop looking for one system to do everything.

The strongest setups pair a hospitality-native F&B tool with a dedicated indirect spend layer. That combination gives you recipe-level control over the categories that dominate direct spend, plus centralized visibility into the operational purchasing that otherwise scatters across departments and slips past finance. Together, they close the gaps that manual, decentralized buying leaves open.

Ready to get the operational half of your hotel spend under control? Schedule a demo to see how Order.co centralizes indirect purchasing across your properties.

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